Terms and Conditions
These Terms and Conditions govern your use of veralzenojelio's website and consultation services. By accessing our services, you agree to be bound by these terms.
Acceptance of Terms
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to these terms.
Continued use of our services constitutes ongoing acceptance of any updated terms.
Service Description
veralzenojelio provides financial planning consultation services designed to help individuals understand their financial circumstances and explore planning options.
Our services include personalised consultations, financial analysis, and guidance on resource allocation strategies.
Your Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during consultations
- Use our services only for lawful purposes
- Respect our intellectual property and confidential information
- Pay all fees associated with services in a timely manner
- Notify us promptly of any changes to your contact information
Prohibited Uses
You may not use our services for:
- Any unlawful purpose or activity
- Transmitting harmful, offensive, or inappropriate content
- Attempting to gain unauthorised access to our systems
- Interfering with the proper functioning of our website or services
Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by veralzenojelio and protected by copyright laws.
You may not reproduce, distribute, or create derivative works without our written permission.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Payment Terms
Payment terms for our consultation services are as follows:
- Monthly subscription fees are due in advance on the billing date
- All fees include GST where applicable
- Payment methods include credit card and direct debit
Limitation of Liability
To the maximum extent permitted by law, veralzenojelio's liability is limited to the amount you paid for our services.
We exclude liability for indirect, consequential, or punitive damages.
Indemnification
You agree to indemnify veralzenojelio against any claims arising from your use of our services or breach of these terms.
Dispute Resolution
We encourage resolution of disputes through direct communication with our team.
Alternative Dispute Resolution
If direct resolution is not possible, disputes may be referred to mediation or arbitration under Australian law.
The process will be conducted in Melbourne, Victoria, according to applicable arbitration rules.
Consumer Complaints
Australian consumers may access external dispute resolution through:
Australian Financial Complaints Authority
This service is free for consumers and provides independent dispute resolution.
Termination
Either party may terminate the service relationship with appropriate notice as specified in your service agreement.
Upon termination, your access to services will cease, but these terms will survive as applicable.
Governing Law
These terms are governed by the laws of Victoria, Australia.
Any legal proceedings will be subject to the jurisdiction of Victorian courts.
Severability
If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and veralzenojelio regarding our services.
Changes to Terms
We may update these terms from time to time to reflect changes in our services or legal requirements.
We will notify you of material changes by posting updated terms on our website.
Contact Information
Questions about these terms can be directed to contact@veralzenojelio.world or through our standard contact channels.
veralzenojelio
Level 12, 123 Collins Street, Melbourne VIC 3000
Last updated: September 4, 2025
Version 2.1 - Last updated: August 31, 2025